Privacy Policy

Last Updated: September 1, 2026

DS Graphics respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit our website, contact us, or work with us on a custom project.

Information We Collect

We may collect information that you voluntarily provide to us when you contact DS Graphics by email, phone, website form, Facebook, or another method.

This information may include:

Your name
Business or organization name
Email address
Phone number
Project or order information
Messages and correspondence
Logos, artwork, photographs, graphics, or other files you send us
Information necessary to prepare quotes, complete custom orders, or provide customer service

Our website may also automatically collect limited technical information such as browser type, device type, IP address, pages visited, and general website usage information. This information may be collected through Wix or other website tools used to operate and maintain our website.

How We Use Your Information

Information provided to DS Graphics may be used to:

Respond to questions or inquiries
Prepare estimates or quotes
Communicate with you about a project or order
Create custom apparel, embroidery, decals, graphics, or other products
Process and fulfill customer requests
Provide customer service
Maintain business and project records
Improve our website and services
Protect our website and business from fraud, misuse, or security threats

DS Graphics does not currently use customer contact information for mass email marketing or promotional email campaigns unless you specifically request or consent to receiving those communications.

Logos, Artwork and Customer Files

Customers may provide DS Graphics with logos, graphics, photographs, artwork, or other digital files for use in custom projects.

These files are used for the purpose of preparing, producing, or completing the requested work and may be retained in our records to assist with future reorders or revisions.

If you would like us to delete files you previously provided, you may contact us and request their removal, subject to any records we may need to retain for legitimate business, accounting, or legal purposes.

Sharing of Information

DS Graphics does not sell, rent, or trade your personal information.

We may share limited information with trusted service providers when necessary to operate our business or complete your project. This may include website hosting providers, email providers, payment processors, apparel suppliers, printers, production partners, shipping providers, or other vendors involved in completing an order.

These providers receive only the information reasonably necessary to perform their services.

We may also disclose information when required by law or when reasonably necessary to protect the rights, property, or safety of DS Graphics, our customers, or others.

Website Hosting and Third-Party Services

Our website is hosted using Wix, which may use cookies and similar technologies necessary for website functionality, security, performance, and analytics.

Third-party services linked from our website, including Facebook or other social media platforms, operate under their own privacy policies. DS Graphics is not responsible for the privacy practices of third-party websites or services.

Cookies

Our website may use cookies or similar technologies to help the website function properly, remember preferences, maintain security, and understand how visitors use the site.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how portions of the website function.

Data Security

We take reasonable steps to protect customer information and digital files from unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted through the internet or email.

Data Retention

We may retain customer communications, project information, artwork, order information, and related records for as long as reasonably necessary to operate our business, complete future reorders, maintain business records, resolve disputes, or comply with legal obligations.

Your Choices

You may contact DS Graphics at any time to:

Ask what personal information we have about you
Request corrections to your information
Request deletion of information or artwork when reasonably possible
Ask questions about how your information is used

Children's Privacy

Our website and services are not intended to knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

DS Graphics may update this Privacy Policy from time to time. Changes will be posted on this page along with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

DS Graphics
Luck, Wisconsin 54853
Email: drewpenzkoer@gmail.com
Phone: 715-338-6649